ADAPTATIONS IN PROGRESS: making a few updates to create a better fit - stay tuned!
ADAPTATIONS IN PROGRESS: making a few updates to create a better fit - stay tuned!
Functional Link partners with businesses, employers, and organizations to identify barriers and create practical strategies that support accessibility, inclusion, and participation for employees, customers, and the communities they serve.
Support may include workplace and customer experience assessment, accessibility consultation, staff education, environmental and communication strategies, accommodation planning support, and individualized problem-solving to help make everyday systems, spaces, and expectations easier to understand, navigate, and use.
Workplaces and businesses are shaped by physical environments, communication, routines, expectations, policies, and everyday interactions.
These factors can influence how easily employees perform their roles, how customers access services, and how people navigate the organization as a whole.
Businesses may need to consider how an employee performs a job, how a manager provides support, how a customer navigates the environment, how information is communicated, and how services can be accessed by people with different abilities and needs.
Whether you are supporting an individual employee, reviewing workplace accessibility, improving the customer experience, or looking more broadly at accessibility across your organization, Functional Link can help identify what is working, what may be getting in the way, and practical next steps.
Functional Link looks at how job tasks, physical environments, communication, routines, schedules, expectations, and workplace systems may affect an employee’s ability to participate effectively in their role.
Functional Link helps employers and employees identify practical adjustments to tasks, tools, environments, schedules, routines, communication, or expectations that support participation while maintaining the essential needs of the role.
Functional Link reviews how customers and community members find information, enter and navigate spaces, communicate with staff, access services, complete transactions, and participate in the overall experience.
Functional Link helps organizations build accessibility into spaces, communication, training, policies, procedures, and everyday practices so they work for a wider range of people from the start.
Reviewing applications, interviews, orientation, training, and early workplace expectations so information and processes are clearer and easier to use.
Adapting tasks, routines, equipment, schedules, communication, or environments when a change in ability begins affecting participation at work.
Helping employers move from identifying a need to putting practical workplace adjustments into place and determining whether they are working as intended.
Looking at lighting, noise, seating, layout, equipment, movement, sensory demands, and other environmental factors that may affect employees throughout the workday.
Reviewing entrances, navigation, communication, waiting areas, service processes, transactions, and ways customers request assistance or accommodations.
Reviewing policies, procedures, communication, routines, and expectations to identify small changes that can reduce barriers across the organization.
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